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Payment Policy

At Prime Strength Co we are committed to providing a secure, flexible and straightforward payment experience for all customers β€” from individual home gym buyers to large scale commercial and government procurement.


Accepted Payment Methods

We accept the following forms of payment:

Credit & Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Debit cards with Visa or MasterCard logo

Digital Wallets:

  • PayPal
  • Google Pay
  • Apple Pay

Business & Institutional Payment Methods:

  • ACH Bank Transfer β€” available upon request for business and institutional customers
  • Purchase Orders β€” available for verified businesses, government agencies and institutional buyers
  • Net 30 Terms β€” available for qualifying commercial accounts upon approval

Health & Wellness Accounts:

  • FSA (Flexible Spending Account) β€” eligible products can be purchased using FSA funds
  • HSA (Health Savings Account) β€” eligible products can be purchased using HSA funds

Financing:

  • Flexible payment plans available at checkout through our financing partner
  • Check your rate at checkout with no impact on your credit score

Please note that cash, personal checks, money orders and cryptocurrency are not accepted at this time.


Payment Processing

Your credit card, debit card or digital wallet will be charged at the time your order is placed. All payments are processed through secure, industry standard payment gateways to ensure your financial information is fully protected at every step.

For purchases requiring ACH bank transfer or purchase order processing please contact our team prior to placing your order:

πŸ“§ sales@primestrengthco.com

Our team will guide you through the process and ensure your order is handled efficiently.


Payment Security

Prime Strength Co takes payment security seriously. Our store uses SSL encryption across every page, every transaction and every piece of data submitted on our site. We do not store your full card details and all transactions are processed through PCI DSS compliant payment providers.

You can shop with complete confidence knowing your payment information is safe and secure at all times.


Order Processing

Once your order is placed and payment is confirmed you will receive an order confirmation email sent to the address provided at checkout. This confirms your payment has been received and your order is being prepared for fulfilment.

Orders are typically processed and dispatched within 1-2 business days. All in stock items have an estimated delivery window of 1-6 business days from the date of dispatch. Orders involving products with a manufacturer lead time may take longer β€” our team will contact you promptly if this applies to your order.


Commercial & Government Payments

Prime Strength Co is a SAM.gov registered vendor and is fully equipped to handle government and institutional procurement requirements. We accept:

  • Purchase Orders from verified government agencies, military installations, educational institutions and commercial facilities
  • ACH transfers for business to business transactions
  • Net 30 payment terms for qualifying commercial accounts

For all commercial, government or institutional payment enquiries please contact our dedicated team at:

πŸ“§ sales@primestrengthco.com

We understand procurement requirements and will work with your finance and purchasing teams to make the process as straightforward as possible.


Military & First Responder Discounts

Verified military personnel, veterans and first responders are eligible for exclusive discounts through our GovX verification program. Discounts are applied at checkout following identity verification through the GovX portal. Visit our Government & Military page for more information.


Payment Disputes & Chargebacks

If you believe there has been an error with your payment or you do not recognise a charge from Prime Strength Co please contact us immediately before initiating a dispute with your bank or card provider:

πŸ“§ sales@primestrengthco.com

In most cases payment queries can be resolved quickly and directly without the need for a formal dispute. We are committed to resolving any payment issues fairly and promptly.


Questions?

If you have any questions about our accepted payment methods, business account setup or payment processing please contact our team:

πŸ“§ info@primestrengthco.com πŸ“ž Phone available Monday to Friday 9am-5pm EST πŸ’¬ Live Chat available during business hours


Last updated: April 2026 Prime Strength Co β€” A JB Royal Concepts LLC Company

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